Privacy Policy | Tutoring Point

1. Information We Collect

We may collect names, phone numbers, email addresses, addresses, class details, board details, academic needs, and inquiry information submitted by parents, students, or teachers.
We may collect payment-related information required to confirm fees, reconcile transactions, and maintain financial records. Sensitive banking credentials are not intentionally stored by us unless required through an approved payment process.
We may collect communications sent through contact forms, WhatsApp, email, calls, demo requests, teacher forms, and related service interactions.
We may collect limited technical information such as browser type, device information, referral pages, and website usage data for security, analytics, and performance purposes.

To contact parents, students, and teachers regarding inquiries, demo classes, class scheduling, academic support, payments, and service follow-up.
To match students with suitable teachers, batches, or service modes.
To deliver online, offline, and home tuition services and maintain service records.
To verify teacher applications, enrollment details, and payment status.
To improve website content, service quality, operational planning, and customer support.
To protect our business, students, teachers, staff, and systems from fraud, misuse, safety risks, or legal violations.

Relevant student information may be shared internally with staff or assigned teachers only to the extent necessary to provide the educational service.
Relevant teacher information may be reviewed internally for screening, quality control, and placement decisions.
We may share information with payment processors, communication providers, hosting providers, website tools, and service partners strictly for operational purposes.
We may disclose information where required by law, court order, lawful request, fraud investigation, safety incident, or legal compliance need.
We do not sell personal information as part of our ordinary business operations.

Most students are minors, so we expect a parent or lawful guardian to provide and manage student-related information.
Parents or guardians should avoid submitting unnecessary sensitive information unless operationally required.
We handle student data for educational, scheduling, support, and safety purposes only.

If you submit a form, request a callback, message us on WhatsApp, or email us, we may retain that communication to respond, maintain records, and support future service discussions.
Calls, chats, and service messages may be reviewed internally for quality control, dispute review, training, scheduling, or fraud prevention where reasonably necessary.

Our website may use cookies, pixels, or basic analytics tools to understand traffic, improve user experience, and monitor service performance.
You can manage certain browser-level cookie preferences through your browser settings, but some site features may work less effectively if disabled.

We keep information for as long as reasonably necessary to respond to inquiries, provide services, maintain operational history, meet legal obligations, resolve disputes, and enforce our policies.
Retention periods may vary depending on the nature of the record, legal requirements, refund disputes, tax documentation, or child-safety and service-quality needs.

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, misuse, or loss.
No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
Users are responsible for submitting information through legitimate Tutoring Point channels only and for protecting their own devices and accounts.

You may contact us to update incorrect contact details or request reasonable correction of information you previously submitted.
You may request that we stop non-essential communications, though service-related messages may still be necessary for active students, parents, or teachers.
Deletion requests will be reviewed subject to legal, operational, safety, academic, and payment-record requirements.

Our website may contain links, embeds, scripts, forms, payment tools, analytics services, chat services, or third-party platforms.
Those third parties may have their own privacy practices, and Tutoring Point is not responsible for privacy handling outside systems we do not control.

We may update this Privacy Policy from time to time to reflect legal, operational, technical, or business changes.
The latest version published on the website will apply from the time it is posted unless stated otherwise.